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Privacy Policy

Privacy Policy

'Rootsme' (hereinafter referred to as 'the Company') values your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."

Through this Privacy Policy, the Company informs you of the purposes and methods for which the personal information you provide is being used, and what measures are being taken to protect your personal information.

If the Company revises its Privacy Policy, it will notify you through website announcements (or individual notices).

※ This policy is effective from May 01, 2021.

■ Personal Information We Collect

The Company collects the following personal information for membership registration, consultation, and service applications.

  • Collected Items: Name, Contact Number, Email Address
  • Collection Methods: Website (membership registration, consultation board, quote inquiry)

■ Purpose of Collection and Use

The Company uses the collected personal information for the following purposes:

  • Contract fulfillment for service provision and fee settlement
  • Member management: Identity verification, personal identification, prevention of unauthorized use by fraudulent members
  • Marketing and advertising: Delivery of promotional information such as events

■ Retention and Use Period

In principle, personal information is destroyed without delay after the purpose of collection and use has been achieved. However, the following information will be retained for the specified period for the reasons stated below:

  • Retained Items: Name, Contact Number, Email
  • Legal Basis: Act on Consumer Protection in Electronic Commerce
  • Retention Period: 3 years

■ Destruction Procedures and Methods

In principle, the Company destroys personal information without delay after the purpose of collection and use has been achieved.

Destruction Procedures:

Information entered by members for registration is transferred to a separate database after the purpose is achieved and stored for a certain period according to internal policies and relevant laws before being destroyed.

Destruction Methods:

Personal information stored in electronic file format is deleted using technical methods that make records irreproducible.

■ Provision of Personal Information

The Company does not provide users' personal information to external parties in principle. However, exceptions are made in the following cases:

  • When users have given prior consent
  • When there is a request from investigative agencies according to procedures and methods stipulated by law for investigation purposes

■ Privacy Officer

You may report all personal information protection-related complaints arising from the use of the Company's services to the Privacy Officer or the responsible department.

Privacy Officer

Name: Privacy Manager

Phone: +82-10-0000-0000

Email: privacy@rootsmi.com